SHIPPING POLICY

DATE OF LAST UPDATE: FEBRUARY 01, 2021

Domestic Shipping Policy

Shipment processing time
All orders are processed within 3 business days.

Shipping rates and delivery estimated
Shipping charges for your order will be calculated and displayed at checkout.

 Shipping method                   Estimated delivery time       Shipment cost    
 Best                                         3-8 business days                  Standard Shipping

USA: Texiva USA does not currently support delivery to PO boxes, APO/FPO boxes, military bases, diplomatic locations, Alaska, Hawaii or Puerto Rico.

Shipment confirmation and order tracking
When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes
Texiva USA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages
Texiva USA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy
Texiva USA generally does not ship internationally.

Still have questions about shipping? Contact customer service at texivausa@gmail.com.

Texiva USA

Re: Customer Support

11201 Richmond Avenue #A106

Houston, TX 77082